The world is rapidly changing with the future of work embracing new work styles such as remote work, hybrid offices and distributed teams. This has led to the widespread search for fast, flexible and reliable communication tools.
However, when searching for the best tools, it can quickly become an overwhelming experience. Which one fits your team best?
With so many different tools, and to settle debate, we created an overall comparison of the most popular team communication tools: WhatsApp vs Slack vs Rock.
WhatsApp vs Slack vs Rock - A Quick Rundown
You may already know about WhatsApp. More likely than not, you've already used it to communicate with your team, friends and family all over the world.
WhatsApp was initially designed for personal (more informal) communication. Nevertheless, many companies have still adopted WhatsApp to send messages to their customers or communicate among team members.
Slack on the other hand is a business communication tool used by corporate teams, usually bigger in size. Compared to WhatsApp it is more often used in business environments, with fewer informal conversations compared to WhatsApp. Slack is popular among business teams to communicate their workflow.
Last but not least, Rock is an all-in-one communication tool that alongside messaging also provides built-in task and note functionality. What makes Rock stand out is its seamless connection between messaging, tasks, notes, files and meetings.
Let’s get right into the comparison.
A variety of interfaces - WhatsApp vs Slack vs Rock
WhatsApp has a clean and elegant design that makes it easy to use for personal communication – there is virtually no learning curve. Recent chats can easily be retrieved, and any team member can be found with a simple search. For small teams WhatsApp’s simplicity can be key, but as more chats are opened it can quickly become confusing.
Rock and Slack, unlike WhatsApp, are particularly designed for business communication, so they include third-party integrations that allow teams to integrate different tools to their communication hub. Think of a custom message when you receive an email, or when you receive new client survey responses.
Rock is the only platform that also provides collaboration functionality through native task and note functionality. This allows teams to get work done more easily as their task or note management is directly connected in every space. Reminders and notifications apply to all features on the platform, which allows you to set base in one tool, and get all your work done from there.
WhatsApp, Slack and Rock are all cross-platform and mobile-friendly, allowing your team to communicate just as effectively outside of the office as they can inside.
Conversation management across platforms
WhatsApp excels at the basics of messaging. All conversations; both one-on-one, and group chats are listed in a single panel. There is also a universal search option available to retrieve anything from messages to contacts. Additionally, the reply and forward options, file sharing, message sent & delivered, and read receipt "blue ticks" are all easy to use.
Rock, Slack and WhatsApp all allow you to mute spaces/channels or the tool completely so team members can stay focused or disconnect when necessary.
Slack and Rock do a lot of the same things, such as integrations and message reactions such as ❤️ or 🚀 . Rock has some additional features that really allow you to get the most out of your conversations and discussions.
Rock excels in conversation add-ons – replying, converting messages to tasks or notes, editing, deleting, setting aside messages, and a unique “move and organize” feature. All available for free in Rock. Features such as Set aside and create note/task will make sure you don't forget about an important message or action item.
Rock also allows you to @mention anything in your different work spaces, including people, tasks, notes, files, and even tasks and notes from other spaces! This makes it easier to discuss anything and get work done. Rock also has a more sophisticated search feature compared to WhatsApp, with search across all messages, tasks, and notes in a space from a single search bar.
What apps can you integrate? WhatsApp vs Slack vs Rock
WhatsApp is primarily used for personal messaging. Third-party apps are not supported by WhatsApp, and if you are someone who requires a lot of integrations, this might be a dealbreaker.
Rock and Slack, on the other hand, integrate well with a wide range of third-party business tools to help with various tasks for efficient business communication.
Google Drive, for example, is tightly integrated with Rock and can be viewed from within the app. If you are a Google Workspace user, this integration will allow you to keep your documents organized and accessible at all times.
Both Rock and Slack support third-party integrations. Team members can add context to conversations by sharing files from Google Drive, Design materials from Adobe Creative Cloud, or even hosting Zoom meetings.
Video & voice conferencing options across platforms
WhatsApp makes audio and video calling quick and easy, but there is one catch – it is only available on mobile devices. This is fine if your team is constantly on the move, but Rock and Slack provide more robust cross-platform video and voice conferencing possibilities for business communication.
There are certain benefits of cross-platform video and audio calls like screen sharing that can help you make your point more effectively. You can also record your meetings, which can be used for documentation and review later on. Zoom, the go-to video conferencing tool for every startup and company out there can be integrated with Rock easily, whereas free Slack doesn’t offer Zoom integrations.
Now, let’s talk about voice messages.
When your team is on the go or you need to quickly share an idea, WhatsApp voice messages come in handy.
Rock and Slack also provide quick and easy voice notes on mobile devices in both one-on-one and group chats. On an individual level you can also use voice notes to set a reminder or quickly document something down.
Who has the best pricing options? WhatsApp vs Slack vs Rock
It's difficult to argue with a price tag that says "free". All you need is a phone number and data connection to get started with WhatsApp. Everything else is, well, free. You’d assume WhatsApp wins right away in the pricing category, but that might not fully be the case. Even though Rock has a paid plan, its free version has no limitations in terms of communicating and collaborating with team members.
- Unlimited users, messages, uploads, one-on-one & group spaces and meetings.
- Free integrations to Google Drive, Dropbox, OneDrive, Adobe Creative Cloud and Smartsheet. Share as many files as you want and pick and choose which storage provider to use besides Rock.
- Collaboration functionality including tasks, notes, checklists, board view and more in every space.
- Create cross-organization spaces with Rock’s free plan. Set up as many spaces as you want for free and invite anyone to join you in them.
Meanwhile, the cost of Slack is a major reason why more and more businesses are looking for alternatives. It does have a free version, but it might be a bit more limiting. The free version of Slack includes:
- One workspace, limited message search (up to 10,000 messages), unlimited channels, and one-on-one video calls are all unlimited. Group video calls are only available in the paid version.
- For shared files, 5GB of file storage is provided, with limited Google Drive integrations.
- Cross organization messaging is not available under the free plan.
- Up to ten service integrations are possible. For more integrations, a paid plan is required, which starts at $8/Month.
So what’s special about Rock?
There are hundreds of business communications tools available, what makes Rock better?
If you have been following the article thus far, you may have noticed that Rock is not just a business communication tool. Instead, it combines all the functionality a starting business, organization, team, freelancer or individual might need to get work done.
Some features to highlight are cross-organizational messaging, meeting and file integrations, and full-fledged task and note functionality. Rock's free plan provides a great entry point for all the businesses who want an all-in-one tool to supercharge their growth.
Rock vs Whatsapp vs Slack - Who’s the winner?
Every team or business, no matter how big or small, requires a business communication tool to keep team collaborations running smoothly.
WhatsApp is clearly the winner in terms of ease of messaging, but it might not be powerful enough to actually get work done, considering you can’t create tasks, notes, or add integrations.
Slack has been the top business communication tool since its launch, despite its widespread popularity there are still some businesses moving away from the platform, seeking a solution that provides more functionality in one place.
Rock provides all communication and messaging functionality in one place. In addition to that you can also seamlessly collaborate with team members by having your tasks and notes in the same spaces you are having conversations. This combination makes it a perfect hub for getting work done.